ZuSpot

WiFi Portal

Your Privacy Matters

ZuSpot is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our WiFi services.

Last updated: December 12, 2024

Version 2.1

Privacy at a Glance

Minimal Data Collection

We only collect what's necessary for service operation

No Selling Data

Your data is never sold to third parties

Your Control

You can request data deletion at any time

1. Information We Collect

Device Information

• Device type and model (for network optimization)
• Browser type and version
• Operating system information
• Screen resolution (for responsive design)
• Device fingerprint (for fraud prevention)

Connection Data

• MAC address (anonymized for network management)
• IP address (temporary, for session management)
• Connection timestamps and duration
• Data usage statistics
• Network performance metrics

Usage Information

• Pages visited within our portal
• Feature usage patterns
• Error reports and diagnostics
• Performance metrics

Payment Information

• Transaction details (processed securely via Paystack)
• Payment method information (encrypted)
• Purchase history

Note: Credit card information is processed directly by our payment processor and never stored on our servers.

2. How We Use Your Information

Service Provision

• Authenticate and authorize network access
• Monitor usage against plan limits
• Provide technical support
• Process payments and billing
• Maintain service quality and security

Service Improvement

• Analyze usage patterns to optimize network performance
• Identify and fix technical issues
• Develop new features and services
• Conduct security monitoring and fraud prevention
• Generate anonymized analytics and reports

3. Information Sharing

We do not sell your personal information

ZuSpot will never sell, rent, or lease your personal information to third parties for marketing purposes.

Limited Sharing Scenarios

Service Providers: We share data with trusted partners who help us operate our services (payment processing, cloud hosting, analytics)
Legal Requirements: We may disclose information when required by law or to protect our rights and safety
Business Transfers: In the event of a merger or acquisition, data may be transferred as part of business assets
Aggregated Data: We may share anonymized, aggregated statistics that cannot identify individuals

4. Data Security

We implement industry-standard security measures to protect your information:

End-to-end encryption for all data transmission

Secure cloud infrastructure with regular backups

Regular security audits and penetration testing

Access controls and employee data handling training

Automated threat detection and monitoring

Data anonymization and pseudonymization

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

Request a copy of all personal information we hold about you in a portable format.

Correction

Request correction of any inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information (subject to legal retention requirements).

Restriction

Request limitation of processing of your personal information in certain circumstances.

Objection

Object to processing of your personal information for marketing or other purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Email Privacy Team Contact Support

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Session Data30 days after session end

Usage Analytics12 months (anonymized)

Payment Records7 years (legal requirement)

Support Tickets3 years

Marketing ConsentUntil withdrawn

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Team

privacy@zuspot.com

+234 123 456 7890

Mailing Address

ZuSpot Technologies Ltd.

123 Tech Avenue

Lagos, Nigeria 100001

Response Time: We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, please call our support line.

8. Policy Updates

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy on this page
• We will update the "Last updated" date at the top
• For significant changes, we will notify you via email or portal notification
• You can always find the current version at zuspot.com/privacy

Stay Informed

We recommend reviewing this policy periodically to stay informed about how we protect your information.

View Terms of Service Acceptable Use Policy

By using ZuSpot services, you acknowledge that you have read and understood this Privacy Policy.

ZuSpot

WiFi Portal

WiFi Portal Help

Your Privacy Matters

ZuSpot is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our WiFi services.

Last updated: December 12, 2024

Version 2.1

Privacy at a Glance

Minimal Data Collection

We only collect what's necessary for service operation

No Selling Data

Your data is never sold to third parties

Your Control

You can request data deletion at any time

1. Information We Collect

Device Information

• Device type and model (for network optimization)
• Browser type and version
• Operating system information
• Screen resolution (for responsive design)
• Device fingerprint (for fraud prevention)

Connection Data

• MAC address (anonymized for network management)
• IP address (temporary, for session management)
• Connection timestamps and duration
• Data usage statistics
• Network performance metrics

Usage Information

• Pages visited within our portal
• Feature usage patterns
• Error reports and diagnostics
• Performance metrics

Payment Information

• Transaction details (processed securely via Paystack)
• Payment method information (encrypted)
• Purchase history

Note: Credit card information is processed directly by our payment processor and never stored on our servers.

2. How We Use Your Information

Service Provision

• Authenticate and authorize network access
• Monitor usage against plan limits
• Provide technical support
• Process payments and billing
• Maintain service quality and security

Service Improvement

• Analyze usage patterns to optimize network performance
• Identify and fix technical issues
• Develop new features and services
• Conduct security monitoring and fraud prevention
• Generate anonymized analytics and reports

3. Information Sharing

We do not sell your personal information

ZuSpot will never sell, rent, or lease your personal information to third parties for marketing purposes.

Limited Sharing Scenarios

Service Providers: We share data with trusted partners who help us operate our services (payment processing, cloud hosting, analytics)
Legal Requirements: We may disclose information when required by law or to protect our rights and safety
Business Transfers: In the event of a merger or acquisition, data may be transferred as part of business assets
Aggregated Data: We may share anonymized, aggregated statistics that cannot identify individuals

4. Data Security

We implement industry-standard security measures to protect your information:

End-to-end encryption for all data transmission

Secure cloud infrastructure with regular backups

Regular security audits and penetration testing

Access controls and employee data handling training

Automated threat detection and monitoring

Data anonymization and pseudonymization

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

Request a copy of all personal information we hold about you in a portable format.

Correction

Request correction of any inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information (subject to legal retention requirements).

Restriction

Request limitation of processing of your personal information in certain circumstances.

Objection

Object to processing of your personal information for marketing or other purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Email Privacy Team Contact Support

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

Session Data30 days after session end

Usage Analytics12 months (anonymized)

Payment Records7 years (legal requirement)

Support Tickets3 years

Marketing ConsentUntil withdrawn

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Team

privacy@zuspot.com

+234 123 456 7890

Mailing Address

ZuSpot Technologies Ltd.

123 Tech Avenue

Lagos, Nigeria 100001

Response Time: We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, please call our support line.

8. Policy Updates

We may update this Privacy Policy from time to time. When we make changes:

• We will post the updated policy on this page
• We will update the "Last updated" date at the top
• For significant changes, we will notify you via email or portal notification
• You can always find the current version at zuspot.com/privacy

Stay Informed

We recommend reviewing this policy periodically to stay informed about how we protect your information.

View Terms of Service Acceptable Use Policy

By using ZuSpot services, you acknowledge that you have read and understood this Privacy Policy.

Your Privacy Matters

Privacy at a Glance

Minimal Data Collection

No Selling Data

Your Control

1. Information We Collect

Device Information

Connection Data

Usage Information

Payment Information

2. How We Use Your Information

Service Provision

Service Improvement

3. Information Sharing

We do not sell your personal information

Limited Sharing Scenarios

4. Data Security

5. Your Privacy Rights

Access and Portability

Correction

Deletion

Restriction

Objection

How to Exercise Your Rights

6. Data Retention

7. Contact Us

Privacy Team

Mailing Address

8. Policy Updates

Stay Informed

Connecting...

Your Privacy Matters

Privacy at a Glance

Minimal Data Collection

No Selling Data

Your Control

1. Information We Collect

Device Information

Connection Data

Usage Information

Payment Information

2. How We Use Your Information

Service Provision

Service Improvement

3. Information Sharing

We do not sell your personal information

Limited Sharing Scenarios

4. Data Security

5. Your Privacy Rights

Access and Portability

Correction

Deletion

Restriction

Objection

How to Exercise Your Rights

6. Data Retention

7. Contact Us

Privacy Team

Mailing Address

8. Policy Updates

Stay Informed